State Farm® Insurance Agent Doug Sitter
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carolina Burrola
February 11, 2024
5
out of
5
rating by Carolina Burrola
"Jessica is the best has always answered any question I have always willing to help. Been with this company for years. Thank you for always making my life easier..."
We responded:
"Carolina, Thank you for the 5-Star Review and the great words about Jessica. She has been a part of our team from the beginning and we are so blessed to have her. We are glad to be able to make your life easier and look forward to continuing to do so. Doug Sitter State Farm and Team"
Cynthia Silva
January 31, 2024
5
out of
5
rating by Cynthia Silva
"They are attentive and always willing to help!"
We responded:
"Cynthia, Thank you for the 5-Star Review. We are glad that you noticed our team and continue to feel that we are there to help you. If you need anything at all, please stop by the office or give us a call so that we can provide you the best service possible. Doug Sitter State Farm and Team"
Melissa Jacques
December 19, 2023
5
out of
5
rating by Melissa Jacques
"Jessica is AWESOME!"
We responded:
"Melissa, We agree with you on Jessica being awesome. All of our team members strive to be as amazing as possible, but Jessica has always gone above and beyond from her first day on our team. Also, thank you for the 5-Star Review! Doug Sitter State Farm and Team"
Mark Martinez
October 20, 2023
5
out of
5
rating by Mark Martinez
"Great Friendly Helpful Customer Service."
We responded:
"Thank you Mark for the 5-Star Review. We try to provide you with the best customer service possible. If you ever see anything that we need to improve on please let one of staff know so we can fix the issue. Doug Sitter State Farm and Team"
raquel lara
September 4, 2023
5
out of
5
rating by raquel lara
"Very kind and great service."
We responded:
"Thank you Raquel for the 5-Star Review. We strive to provide great customer service to the people that we interact with. Thank you for recognizing this! Let us know if you ever see or hear anything that we could improve on. Doug Sitter State Farm and Team"
The Weda
June 3, 2023
5
out of
5
rating by The Weda
"Jessica on Lamar is Awesome! She has been my agent for years. Friendly, outgoing , caring, considerate and very professional. Always goes Above and Beyond to take care of our needs. . Takes great care of me and my kids. Statefarm cares! Great quality reasonable price Awesome Service. Thank You Jessica for All You Do!!!"
We responded:
"Thank you for praising Jessica so well and for the review. Jessica is an amazing team member and cares so much for her clients. We all strive to be the best, but Jessica is definitely our role model here. So glad that we get to call you and your children part of our family! Doug Sitter State Farm and Team"
September Whisenant
May 6, 2023
5
out of
5
rating by September Whisenant
"We have been doing business with Doug Sitter State Farm for years and have always been very happy with the service we have received. I prefer to pay my bill over the phone and they are always happy to accommodate me. I also appreciate that they will send you a text and/or email if your unpaid bill is past due. I would hate to lose our coverage simply because I forgot to pay the bill. Courtesies like that make doing business with them a pleasure."
We responded:
"Thank you September for the 5 Star Review. We do strive to make things as easy and comfortable for our customers...you are family to us! We are all human and we wouldn't want you to lose your coverage because of a simple overlook either. We love checking in with our customers, even if it is just to see how you are doing. Doug Sitter State Farm and Team"
MICHAEL VONACHEN
April 6, 2023
5
out of
5
rating by MICHAEL VONACHEN
"I had problems getting any service from my previous agent. I called Jessica informed her of what I needed and she jumped on the task and was able to take care of my business. Now I'm switching agents to Doug Sitter. Thanks to Jessica."
We responded:
"Michael, Thank you for the 5 Star Review and giving us the chance to handle your needs. Jessica is an amazing member of our team and she does an outstanding job of keeping up with our customers needs. Don't hesitate to call us with any questions you may have. Doug Sitter State Farm and Team "
Connie Mayes
March 23, 2023
5
out of
5
rating by Connie Mayes
"Always a pleasure talking to them. They definitely take good care of their customers. Great staff!"
We responded:
"Connie, Thank you for the 5 Star Review. As a team, we try to make sure that all of our customers are taken care of and treated like family. Thank you for being a part of our family! Doug Sitter State Farm and Team"
Bill Garrett
March 2, 2023
1
out of
5
rating by Bill Garrett
"The lady said she's going to call me back that day. Never called the next day said they didn't get it done but I need to talk to the other lady will call you right back. Another day still hadn't heard if they don't have time to call me back they don't have time for my insurance. I was with him for a long time but no more when somebody lies to me like that that's the end of. I cancel my insurance. This was the Sweetwater office not the Colorado city office"
We responded:
"Bill, thank you for the feedback. And sorry for the frustrations....that is never our intent for a client to come away with these feelings. We apologize for any disconnect and miscommunication. We appreciate your past patronage and wish you the best in the future....Sincerely, Doug Sitter State Farm Ins Agent"
Carrie Nelson
January 23, 2023
5
out of
5
rating by Carrie Nelson
"Very nice and very affordable"
We responded:
"Hi Carrie, thank you so much for the 5 star review....we strive hard to give our clients great customer service and affordable rates. Your recognition and appreciation means the world to us. "
Dan Vanderpool
January 20, 2023
5
out of
5
rating by Dan Vanderpool
"Very pleasant to deal with , receptionist is learning and quite capable of handling the business! I was surprised and pleased with there help and business!! I will be recommending them to my friends!!!"
We responded:
"Awesome response Dan, our team really appreciates your feedback as we pride ourselves in giving each client personal attention in meeting their needs and goals with our agency."
Christina
January 11, 2023
5
out of
5
rating by Christina
"Fast friendly service most definetly make getting insurance easy! They aren't pushers so you go in and get what you need nothing more nothing less!!"
We responded:
"Christina, Thank you for your 5 Star Review and the positive comments about our team. We strive to provide you and our other customers with an amazing and positive experience. We feel that you are all a part of our family. Don't hesitate to contact us with anything you need. Doug Sitter State Farm and Team"
Weston o.o
May 2, 2022
5
out of
5
rating by Weston o.o
"Jessica was amazing and very respectful and helped me with everything I need help with"
We responded:
"Weston, Thank you for the 5 Star Review. Jessica is pretty amazing at her job and if she doesn't know the answer she will find out for you. Don't hesitate to contact us if there is anything else that you may need. Doug Sitter State Farm and Team"
Terra Torrez
March 29, 2022
5
out of
5
rating by Terra Torrez
"GREAT CUSTOMER SERVICE.. JESSICA IS ALWAYS ON TOP OF MY POLICY CHANGES AND THE BEST ATTITUDE."
We responded:
"Terra, Thank you for the 5 Star Review and for praising our own Jessica. While we all strive to ensure that our customers have the best care available, Jessica goes above and beyond anything that we could have ever expected in a team member. We are happy that you have chosen us to look after your needs. Thank you, Doug Sitter State Farm and Team"
Emily Thornton
March 25, 2022
5
out of
5
rating by Emily Thornton
"I have had the pleasure of working with Jessica and the team now twice. They always go out of there way to make for sure everything is taken care of and at the best rate. The staff is very respectful and nice. Couldn't ask for anything more."
We responded:
"Emily, It is our pleasure to provide you with the service that meets your needs. While our time with you has been short, we look forward to building our relationship over many years to come! Please let us know if there is anything that we can assist you with and if you have any suggestions for us, don't hesitate to bring those to us too. We can not grow if we don't get the constructive criticism along with the praises. Thank you, Doug Sitter State Farm and Team"
Chelsea Bennett
March 24, 2022
5
out of
5
rating by Chelsea Bennett
"Staff is very nice and professional. My husband has been a policy holder for a while, Jessica has done wonderful at helping us decided what was right for us."
We responded:
"Thank you Chelsea for your 5 Star review. We are proud to be able to provide for your family's needs. We all strive to make sure that we are doing what is in the best interest of our customers. Thank you for allowing us to support you in your needs. Doug Sitter State Farm and Team"
Mari Castillo
March 5, 2022
5
out of
5
rating by Mari Castillo
"Doug Sitter Insurance has always been ready to help when we have had to make a claim. They insure our home & vehicles. They have Spanish speaking representative, (Jessica) that makes it easy for my parents to communicate with them. They also have their vehicles & homes, rent homes insurance with them."
We responded:
"Thank you Mari for the 5 star Review. All of our employees strive to provide the best service possible. Jessica is one of a kind and we are so proud to have her on our team! It makes it even better when our customers recognize her too, so thank you! We also love to have multiple people in families with us. It makes us feel more like a family too. Thank you, Doug Sitter State Farm and Team"
Yvette Jacques
March 3, 2022
5
out of
5
rating by Yvette Jacques
"Very satisfied with Statefarm. My car missed up during the bad weather we had in Dallas Tx. This caused me to have to get a tow truck in the middle of the coldest conditions we were having. It was early morning I was beside myself. I called Statefarm, and spoke with their road side assistance customer service number explained what happened. They asked me if I was in a safe place, and if I was ok. Then they went to work on finding me a tow company, and kept me posted every 10 minutes until they found one for me at no charge. They even went further than that by callng a LYFT to come and pick me up, so I didnt have to pay any money out of my own pocket. I was very satisfied and the stress level I was at went down. becasue they handled everyting for me. Thank you so much! Yvette Jacques"
Cade & Jordyn Luera
September 16, 2021
5
out of
5
rating by Cade & Jordyn Luera
"When I call to pay, file a claim, or add/remove vehicles that are extremely polite. Always happy to answer any questions and are patient. Very good service!"
We responded:
"Jordyn, thank you so much for your 5 star review. We strive to provide our clients with the best service possible. Thank you for noticing!!! We will continue to provide you with our best! Doug Sitter State Farm and team"
Derrid Green
July 20, 2021
5
out of
5
rating by Derrid Green
"Jessica has always taken very good care of us and answered my questions promptly."
We responded:
"Derrid, thank you for your 5 star review. Jessica is a great asset to our team and we are so happy that she has chosen to be a part of our family. Thank you for allowing her and the rest of our team to provide and serve your family! Doug Sitter State Farm"
Rachel Chavez
July 15, 2021
5
out of
5
rating by Rachel Chavez
"My family and I have been doing business with Doug Sitter State Farm for many years. I would highly recommend using them for your insurance needs. They are very professional and responsive and quick to answer any questions. All the staff members are very helpful. Jessica is who I normally talk to there and she is always there to answer any questions I have."
We responded:
"Rachel, we appreciate your 5 star review. Our office strives to provide quick and courteous service while being respectful to all the people we encounter. We are honored that you and your family allow us to over see your insurance needs. We are honored to have Jessica as part of our family and to be able to share her knowledge with you and all of our customers. Doug Sitter State Farm"
Argelia Gonzalez
July 15, 2021
5
out of
5
rating by Argelia Gonzalez
"Doug Sitter and all his staff are wonderful to work with. They are very professional, courteous, and quick to answer any questions. I personally have dealt with Jessica at Doug Sitter and she is very helpful and knowledgeable and always takes care of whatever I need."
We responded:
"Argelia, thank you for the 5 star review. We are honored that you entrust our office to provide for your insurance needs. Our staff strives to ensure that all of our customers feel at home, heard, and taken care of when they encounter us, no matter if that is in person or over the phone. We are truly blessed to have Jessica as part of our family and are happy that she gets the opportunity to share all of her knowledge with our customers. Doug Sitter State Farm"
Pamela Taylor
July 14, 2021
5
out of
5
rating by Pamela Taylor
"Doug Sitter State Farm Insurance Company is very professional and cares about their customers. Every visit that I have made to the office, the ladies have treated me and my little concerns like I was their only client and made me feel important."
We responded:
"Pamela, thank you so much for your review....we try to make every client experience a great one. I am blessed with a staff that truly cares about our clients and the community. Doug Sitter State Farm Insurance-Sweetwater, Texas"
robert mace
March 8, 2021
5
out of
5
rating by robert mace
"Our properties and vehicles are quite a challenge to keep up with. Doug (and his staff in CCity!!) do very well to handle it all!"
We responded:
"Robert, Thank you and your family for your patronage and loyalty. And I agree, Jamie is great asset to our State Farm clients in Colorado City and the surrounding cities like Loraine and Westbrook. Doug Sitter State Farm Insurance Colorado City TX"