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State Farm® Insurance Agent Doug Sitter

4.8 out of 5 average rating (53 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

Mark Martinez

October 20, 2023

5  out of  5 rating by Mark Martinez
"Great Friendly Helpful Customer Service."

raquel lara

September 4, 2023

5  out of  5 rating by raquel lara
"Very kind and great service."

The Weda

June 3, 2023

5  out of  5 rating by The Weda
"Jessica on Lamar is Awesome! She has been my agent for years. Friendly, outgoing , caring, considerate and very professional. Always goes Above and Beyond to take care of our needs. . Takes great care of me and my kids. Statefarm cares! Great quality reasonable price Awesome Service. Thank You Jessica for All You Do!!!"

September Whisenant

May 6, 2023

5  out of  5 rating by September Whisenant
"We have been doing business with Doug Sitter State Farm for years and have always been very happy with the service we have received. I prefer to pay my bill over the phone and they are always happy to accommodate me. I also appreciate that they will send you a text and/or email if your unpaid bill is past due. I would hate to lose our coverage simply because I forgot to pay the bill. Courtesies like that make doing business with them a pleasure."

MICHAEL VONACHEN

April 6, 2023

5  out of  5 rating by MICHAEL VONACHEN
"I had problems getting any service from my previous agent. I called Jessica informed her of what I needed and she jumped on the task and was able to take care of my business. Now I'm switching agents to Doug Sitter. Thanks to Jessica."

Connie Mayes

March 23, 2023

5  out of  5 rating by Connie Mayes
"Always a pleasure talking to them. They definitely take good care of their customers. Great staff!"

Bill Garrett

March 2, 2023

1  out of  5 rating by Bill Garrett
"The lady said she's going to call me back that day. Never called the next day said they didn't get it done but I need to talk to the other lady will call you right back. Another day still hadn't heard if they don't have time to call me back they don't have time for my insurance. I was with him for a long time but no more when somebody lies to me like that that's the end of. I cancel my insurance. This was the Sweetwater office not the Colorado city office"

Carrie Nelson

January 23, 2023

5  out of  5 rating by Carrie Nelson
"Very nice and very affordable"

Dan Vanderpool

January 20, 2023

5  out of  5 rating by Dan Vanderpool
"Very pleasant to deal with , receptionist is learning and quite capable of handling the business! I was surprised and pleased with there help and business!! I will be recommending them to my friends!!!"

Christina

January 11, 2023

5  out of  5 rating by Christina
"Fast friendly service most definetly make getting insurance easy! They aren't pushers so you go in and get what you need nothing more nothing less!!"

Weston o.o

May 2, 2022

5  out of  5 rating by Weston o.o
"Jessica was amazing and very respectful and helped me with everything I need help with"

Terra Torrez

March 29, 2022

5  out of  5 rating by Terra Torrez
"GREAT CUSTOMER SERVICE.. JESSICA IS ALWAYS ON TOP OF MY POLICY CHANGES AND THE BEST ATTITUDE."

Emily Thornton

March 25, 2022

5  out of  5 rating by Emily Thornton
"I have had the pleasure of working with Jessica and the team now twice. They always go out of there way to make for sure everything is taken care of and at the best rate. The staff is very respectful and nice. Couldn't ask for anything more."

Chelsea Bennett

March 24, 2022

5  out of  5 rating by Chelsea Bennett
"Staff is very nice and professional. My husband has been a policy holder for a while, Jessica has done wonderful at helping us decided what was right for us."

Mari Castillo

March 5, 2022

5  out of  5 rating by Mari Castillo
"Doug Sitter Insurance has always been ready to help when we have had to make a claim. They insure our home & vehicles. They have Spanish speaking representative, (Jessica) that makes it easy for my parents to communicate with them. They also have their vehicles & homes, rent homes insurance with them."

Mr. & Mrs. Cade & Jordyn Luera (Cade & Jordyn)

September 16, 2021

5  out of  5 rating by Mr. & Mrs. Cade & Jordyn Luera (Cade & Jordyn)
"When I call to pay, file a claim, or add/remove vehicles that are extremely polite. Always happy to answer any questions and are patient. Very good service!"

Derrid Green

July 20, 2021

5  out of  5 rating by Derrid Green
"Jessica has always taken very good care of us and answered my questions promptly."

Rachel Chavez

July 15, 2021

5  out of  5 rating by Rachel Chavez
"My family and I have been doing business with Doug Sitter State Farm for many years. I would highly recommend using them for your insurance needs. They are very professional and responsive and quick to answer any questions. All the staff members are very helpful. Jessica is who I normally talk to there and she is always there to answer any questions I have."

Argelia Gonzalez

July 15, 2021

5  out of  5 rating by Argelia Gonzalez
"Doug Sitter and all his staff are wonderful to work with. They are very professional, courteous, and quick to answer any questions. I personally have dealt with Jessica at Doug Sitter and she is very helpful and knowledgeable and always takes care of whatever I need."

Pamela Taylor

July 14, 2021

5  out of  5 rating by Pamela Taylor
"Doug Sitter State Farm Insurance Company is very professional and cares about their customers. Every visit that I have made to the office, the ladies have treated me and my little concerns like I was their only client and made me feel important."

Mike Herrera

July 13, 2021

5  out of  5 rating by Mike Herrera
"Been with these guys for several years and and just like the professional service which is offered..Very courteous and Ms Jessica goes above and beyond her duties.."

robert mace

March 8, 2021

5  out of  5 rating by robert mace
"Our properties and vehicles are quite a challenge to keep up with. Doug (and his staff in CCity!!) do very well to handle it all!"

B Bland

March 13, 2020

4  out of  5 rating by B Bland
"Most helpful & was able get things done in fast."

Ken Ford

February 12, 2020

5  out of  5 rating by Ken Ford
"Best place for car and home insurance"

William Camacho

November 2, 2019

5  out of  5 rating by William Camacho
"What can I say been with state farm agood 10 plus year's and Doug and his staff have been real good on taking care of my car's and home and always updating me for great prices on coverage I recommend them and I get a birthday card thanks you Doug and you're staff for taking care of me so I don't have to worry about my investments ."