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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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silvia morales

March 25, 2026

5  out of  5
rating by silvia morales
"Great"
We responded:
"Thank you for the 5-Star review, Silvia. It means a lot to us, and we are always happy to help with any of your insurance related needs! Our team is just a call away or stop by the office because we always enjoy seeing our customers. We are here to help you either way. Thank you, Doug Sitter State Farm Ins., Agent and Team Sweetwater and Colorado City, Texas"
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jasmine flores

February 25, 2026

5  out of  5
rating by jasmine flores
"Definitely recommend Doug Sitter State Farm, I got a great rate for vehicle insurance & life insurance. Jessica helped me with all my needs answered all my questions and explained everything thoroughly!"
We responded:
"Thank you, Jasmine, for the 5-Star Review and recognizing Jessica's service. We strive to provide the best service to our customers and look forward to being able to continue to serve you. If you ever find anything that you feel we can improve on, please don't hesitate to let us know. Thank you, Doug Sitter State Farm Ins., Agent and Team Sweetwater/Colorado City, Texas"
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Naomi “Rowdy” Riley

February 13, 2026

5  out of  5
rating by Naomi “Rowdy” Riley
""Sweetwater,Texas".... This office and everyone there are absolutely awesome!! Always greet me with a smile, the customer service is wonderful. Jessica is the lady that usually handles my accounts.. she too is absolutely wonderful!! No matter how busy she is..she always gives me 💯 %. Thank ya'll for sure great service 🙂 Naomi Riley Jacinto Gudea"
We responded:
"Thank you, Naomi, for recognizing the service provided by Jessica and the rest of the staff at Doug Sitter State Farm, as well as the 5-Star Review. We pride ourselves in being able to provide customer satisfaction and making sure our customers know that they matter to us. We look forward to continuing to provide you with the best service we can. Doug Sitter State Farm Ins., Agent and Team Sweetwater/Colorado City Texas Naomi, Thank you for the 5 Star Review. We strive to provide the best service we can. Jessica is pretty amazing as well as the rest of our team. Let us know if there is anything that we can do to improve. Thank you, Doug Sitter State Farm and Team"
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John Barrett

February 13, 2026

5  out of  5
rating by John Barrett
"Great people to work with! Super quick and smooth process to get my vehicle insurance setup for a great price. 10/10 service :)"
We responded:
"John, thank you so much for the 5-Star review and acknowledging the service our team provides. We pride ourselves in being able to provide the best customer service possible while listening to what customer needs and concerns. We look forward to being able to continue to provide you with the best service we can. Doug Sitter State Farm Ins., Agent and Team Sweetwater/Colorado City Texas"
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Moses Gonzales

February 10, 2026

5  out of  5
rating by Moses Gonzales
"Great customer car, thank you Jessica"
We responded:
"Thank you, Moses, for the 5-Star review and for acknowledging Jessica and the work that she does. As a team, we will continue to strive to provide the best customer service possible, but please don't hesitate to reach out to us if you have any concerns! Doug Sitter State Farm Ins., Agent and Team Sweetwater/Colorado City Texas"
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Patrick Denson

January 30, 2026

5  out of  5
rating by Patrick Denson
"Jessica has been tremendous help during the process of filing a claim. Not only did she get me in touch with the claims department, she has continued to help answer any questions throughout the entire process! Extremely thankful for her dedication to the business, and willingness to help navigate through the process."
We responded:
"Patrick, Thank you for the 5-Star review and for acknowledging the hard work and dedication of our staff member. We know that claims can sometimes be a hassle and we try to make that process as easy as possible for you. We will continue to strive to provide the best customer service possible. Please don't hesitate to reach out to us if you have any concerns! Doug Sitter State Farm Ins., Agent and Team Sweetwater/Colorado City Texas"
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Tami Phillips

January 25, 2026

3  out of  5
rating by Tami Phillips
"it's expensive"
We responded:
"Tami, Thank you for trusting us with your insurance needs. Please let us know if there is anything else we can assist you with! Doug Sitter"
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Maria Orozco

January 15, 2026

5  out of  5
rating by Maria Orozco
"They are very helpful."
We responded:
"Maria, Thank you so much for the 5-Star review. We strive to provide the best support and customer service that we can in all of our encounters. Thank you for acknowledging our staff and for trusting us to serve you now and in the future. Doug Sitter State Farm Ins., Agent and Team Sweetwater/Colorado City Texas"
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Paul Smith

October 27, 2025

5  out of  5
rating by Paul Smith
"Every time I contact the office they are very helpful."
We responded:
"Thank you, Paul, for the 5-Star review and acknowledgement of our Customer Service. We enjoy getting to work with our customers and we make every effort to provide outstanding customer service to all that we encounter. Please do not hesitate to reach out to us at 325-235-0015 or stop by the office if you have any additional questions or even concerns that we could improve on. Doug Sitter State Farm Ins., Agent and Team Sweetwater/Colorado City Texas "
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William Camacho

September 26, 2025

5  out of  5
rating by William Camacho
"What can I say been with state farm agood 10 plus year's and Doug and his staff have been real good on taking care of my car's and home and always updating me for great prices on coverage I recommend them and I get a birthday card thanks you Doug and you're staff for taking care of me so I don't have to worry about my investments ."
We responded:
"William, it is our pleasure and thank you for entrusting us to protect your home, autos, and your family's life insurance. I remember you and I met the first month we opened...and now it is all these years later...it went by too quickly. LOL We really do appreciate your loyalty and look forward to another 10 years. Doug Sitter State Farm Insurance Sweetwater Texas"
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Courtney Ashford

September 12, 2025

5  out of  5
rating by Courtney Ashford
"Always very helpful and friendly"
We responded:
"Courtney, Thans for the 5-Star review and the generous words. All of our team members look forward to being a friendly face while being able to meet the needs of our customers. We like for our customers to feel welcomed and know that we are here to help them with all of their Auto, Home, Health, and Life needs. Doug Sitter State Farm Ins., Agent and Team Sweetwater/Colorado City Texas"
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Myrka Ibarra

September 5, 2025

5  out of  5
rating by Myrka Ibarra
"I highly recommend Jessica at Doug Sitters at State Farm! She is the absolute best! She always goes above and beyond to meet my needs. Since day one with state farm Jessica has always been there trying to get me the best quotes."
We responded:
"Myrka, Thank you for the 5-Star review. We truly appreciate your business. Jessica is an amazing asset to our team here and we are blessed to call her one of our own. She has been with us since the beginning and she excels at helping out customers meet their needs no matter if it is with Home, Auto, Life, Health, or all of them. Don't hesitate to contact us if there is anything else we can do for you. Doug Sitter State Farm Ins., Agent and Team Sweetwater/Colorado City Texas"
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Gabby Gonzales

September 4, 2025

5  out of  5
rating by Gabby Gonzales
"Great Customer service, answered all my questions, and gave me a great discount."
We responded:
"Gabby, Thank you for the 5-Star review and acknowledgement of our Customer Service. We strive as a team to provide outstanding customer service and I am glad that we were able to meet your needs with Life and Auto insurances. Please do not hesitate to reach out to us at 325-235-0015 if you have any additional questions. Doug Sitter State Farm Ins., Agent and Team Sweetwater/Colorado City Texas"
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Billie De Souza

July 18, 2025

5  out of  5
rating by Billie De Souza
"Great company... great people... great service !!!"
We responded:
"Billie, Thank you so much for the kind words. Hard to believe we have been here over a decade serving the greater Sweetwater/Colorado, Texas area....n we truly do strive for great service every day. For your autos, home, life or health...we want you to know we are here to protect you and your family from life's setbacks. Doug Sitter State Farm Ins., Agent and Team Sweetwater/Colorado Texas"
Profile photo of Elaina DeLoera

Elaina DeLoera

July 15, 2025

5  out of  5
rating by Elaina DeLoera
"Every time I call in with a question or issue, the team is always so pleasant and helpful! I truly appreciate the kindness in this office. I also appreciate the transparency when it comes to choosing the right coverage that fits my budget. Thank you! :)"
We responded:
"Hi Elaina, We really appreciate your 5-star review. I'm very proud of my team; Jessica, Renee, and Chris-all have passion for helping people. And we know an insurance policy can sometimes be hard to understand...we try to take the time to explain...giving you the best options for your home, cars, life...even health. And helping you find a premium that fits your budget. Doug Sitter State Farm Ins., Agent and Team Sweetwater/Colorado Texas"
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Nora Lecroy

July 14, 2025

1  out of  5
rating by Nora Lecroy
"This place stole my money!!! I would not recommend this place at all they took $322.00 dollars from me and claimed that I was paying for my policy after I got my service. Who does that? This means that in the beginning when I first got my policy I didn’t pay anything and went a whole month covered by this policy without paying anything yet. Who does this? Does this mean that if I had gotten in an accident they would have paid a claim that I hadn’t even paid on it yet? I don’t think so! And then they try to tell me that I pay for the service after I received it! This is crazy!! Down right crazy.?maybe I don’t understand how this company works but I do understand when I ‘ve been robbed. So this is Doug Sitters State Farm branch in Sweetwater Texas. This does not have anything to do with the ladies that work there they are super nice and try to help you with your needs. Somewhere along the way something went wrong and they refused to fixed it so beware of this place. In the end of all this they Stole my money that’s right my money was stolen that’s the bottom line!"
We responded:
"Hi Ms. Lecroy, Thank you for returning my call today. I know you have also met with my team members several times on this matter. As my team members and I stated to you directly, your payment being set up for the end of the month can be confusing. That payment being taken out of your banking account at the end of a month, for example, March...is paying for that month of coverage in March. So again, as my team and I reiterated to you several times, your March payment is not prepaying for the next month...therefore, no refund is available. My team and I are very passionate about helping our clients...please let us know if we can be of any more assistance. Doug Sitter, Agent "
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Roxianna Ash

July 13, 2025

5  out of  5
rating by Roxianna Ash
"I can't say enough about the absolutely awesome care and customer service I have received. I love them like family and never seen them in person. DEFINITELY 500 AND 5 STARS. THEY REALLY CARE!!! ROXIANNA ASH"
We responded:
"Thank you Roxianna for the great 5-Star review. We look forward to getting to meet you in person one day. If there is anything that we can do for you, please don't hesitate to get in contact with us. Thank you, Doug Sitter State Farm and Team"
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Billy Whisenant

June 30, 2025

5  out of  5
rating by Billy Whisenant
"I was well assisted."
We responded:
"Thank you Billy for the 5-Star review. I am glad that we were able to assist you in your needs. We look forward to continuing to be able to assist as well as improve in any ways that we can. If you come upon anything that you feel we could improve, please let us know so that we can learn and grow in our skills. Thank you, Doug Sitter State Farm and Team"
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Salvador Sanchez

June 26, 2025

5  out of  5
rating by Salvador Sanchez
"Such an incredible staff there highly recommend. I appreciate everything and for understanding"
We responded:
"Thank you Salvador for the 5-Star review and the praise for our team members. We strive to share knowledge and understanding about what is being provided for our customers. If there is ever anything that you feel we could do to improve, please let us know so that we can better our customer support. Thank you, Doug Sitter State Farm and Team"
Profile photo of Nelson Valencia

Nelson Valencia

June 26, 2025

5  out of  5
rating by Nelson Valencia
"They are great! Real honest people. Ask for Jessica. She is very dedicated and diligent. She cut me a plan 100% tailored to my insurance needs. She explained everything thoroughly in a very easy and friendly manner. I ended up saving a good chunk of money compared to what I had been paying to other not so honest insurance companies."
We responded:
"Nelson, Thank you for the 5-Star review and the amazing compliments on our team member Jessica. She is very knowledgeable and strives to share that with our customers, as do the rest of our team members too. I am glad that we were able to assist you in the ways that we were and we look forward to continuing to build a good relationship with you. Thank you, Doug Sitter State Farm and Team"
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Rich

June 24, 2025

5  out of  5
rating by Rich
"The lady's at Doug Sitter are awesome. Always there to help when needed."
We responded:
"Thank you Rich for the 5-Star Review and acknowledging the great work our office provides. All of our team members strive to provide excellent service and to be available when needed. We look forward to continuing to help you where it is needed. Thank you, Doug Sitter State Farm"
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Carolina Burrola

February 11, 2024

5  out of  5
rating by Carolina Burrola
"Jessica is the best has always answered any question I have always willing to help. Been with this company for years. Thank you for always making my life easier..."
We responded:
"Carolina, Thank you for the 5-Star Review and the great words about Jessica. She has been a part of our team from the beginning and we are so blessed to have her. We are glad to be able to make your life easier and look forward to continuing to do so. Doug Sitter State Farm and Team"
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Cynthia Silva

January 31, 2024

5  out of  5
rating by Cynthia Silva
"They are attentive and always willing to help!"
We responded:
"Cynthia, Thank you for the 5-Star Review. We are glad that you noticed our team and continue to feel that we are there to help you. If you need anything at all, please stop by the office or give us a call so that we can provide you the best service possible. Doug Sitter State Farm and Team"
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Melissa Jacques

December 19, 2023

5  out of  5
rating by Melissa Jacques
"Jessica is AWESOME!"
We responded:
"Melissa, We agree with you on Jessica being awesome. All of our team members strive to be as amazing as possible, but Jessica has always gone above and beyond from her first day on our team. Also, thank you for the 5-Star Review! Doug Sitter State Farm and Team"
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Mark Martinez

October 20, 2023

5  out of  5
rating by Mark Martinez
"Great Friendly Helpful Customer Service."
We responded:
"Thank you Mark for the 5-Star Review. We try to provide you with the best customer service possible. If you ever see anything that we need to improve on please let one of staff know so we can fix the issue. Doug Sitter State Farm and Team"